Faster, Reliable
Residential E-Commerce
Parcel Delivery
Helping leading retailers and direct-to-consumer brands with faster, reliable last-mile delivery that wins customers, builds brand loyalty, and saves money.
Learn More About Our Residential E-Commerce Delivery Platform
Delivering the Competitive Advantage
In today’s evolving e-commerce world, successful companies are combining multiple delivery options to create a competitive distribution model. Ultimately, consumers depend on speed and flexibility in the last mile of the supply chain. As a faster, adaptable, and more cost-effective delivery partner, we work with you to develop creative solutions that help you fulfill your consumer promises.
Faster Delivery
Meet consumer expectations by getting their orders delivered to them faster.
Increase Capacity
Secure capacity and increase your flexibility, especially for peak season.
Save Money
Reduce transit costs by about 10-35% when compared to national carriers.
Diversify Your Carrier Mix
Increase capacity, reduce costs, and mitigate risk by diversifying your carrier mix.
Exceptional Support
Dedicated account manager works with you to understand your goals and prioritize partnership.
Delivery Innovation
Visual proof of delivery, SMS notifications, and other enhancements to improve the delivery experience.
Our Regional Delivery Network for Residential E-Commerce
The OnTrac small package hub-and-spoke delivery network is the largest 1- and 2-day regional ground footprint, currently reaching 285 million consumers across 36 states and Washington, D.C.
Hover over our sort centers to see time in transit
Connecting Leading Retailers and Shippers to Their Customers with Proven, Industry-Leading Last-Mile Delivery
Average on-time delivery performance
Reach over 285 million consumers in 31 states & D.C.
Reduction in delivery time
Transcontinental Delivery Service
OnTrac is the first transcontinental carrier of choice for last-mile e-commerce deliveries that helps shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. Understand how shippers can take advantage of our coast-to-coast network.
Faster Delivery Builds Brand Loyalty
74% of consumers view faster delivery as a critical factor when shopping online and they’re choosing retailers that can meet this requirement. Retailers that fail to offer faster delivery options are losing customers. Get more insights into consumer shopping behaviors to help you attract customers and build lifetime value.
Maximum Package Size
All packages must adhere to the following maximum size guidelines:
- Max for any one dimension: 42 inches
- Max total size: 10,000 cubic inches
- Max weight: 50 pounds
OnTrac vs. the Alternatives
| Benefits | OnTrac | National Carriers | Regional Carriers |
|---|---|---|---|
| Faster delivery that meets customers’ expectations and builds brand loyalty | 0 | X | X |
| Reliable on-time performance | 0 | 0 | 0 |
| Reach 250 million consumers in 31 states and Washington D.C. | 0 | 0 | X |
| 10-35% cost savings to help retailers protect their margins | 0 | X | 0 |
| Increased supply chain flexibility | 0 | X | 0 |
| Dedicated account manager support that prioritizes your goals over short-term profits | 0 | X | 0 |
| Visual Proof of Delivery (VPOD) when package is delivered | 0 | X | X |